Recently in Building Your Business Category



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If you think Facebook is just for connecting with family and old high school friends, you're missing out on the incredible impact this community of 300 million loyal users can have on your company. More than any other social media site, Facebook can be an incredibly powerful tool for building your business on a shoestring budget.  

Join me in the Smart Networking Inner Circle on Tuesday, April 6th at 1pm Eastern, when I'll be interviewing Dave Kerpen, CEO of theKbuzz, a social media and word of mouth marketing firm. We'll talk about how ANY BUSINESS can create a compelling Facebook presence that builds your brand, engages prospects, partners and customers, and helps you make more money.

You will learn:

  • The difference between your personal profile, public profile and a group page, and which you should use for your business
  • What types of content engage your fans and how often you should post
  • How to build your fan base 
  • The right way to respond to comments -- both positive and negative
  • How to leverage social ads without losing your shirt
  • The must-have applications you should utilize on your page
  • And much, much more!

This teleseminar is FREE for members of my Smart Networking Inner Circle group. Members also have access to the recording as well as the transcript.

Not a member yet? Learn how to get the first month for only $9.95 (new members only, please) and get access to monthly calls with top experts, monthly Q&A calls, recordings and transcripts of the calls, one-on-one laser coaching opportunities and other fabulous members-only benefits.

About Dave Kerpen

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Dave Kerpen is one of the leading experts on social media and Facebook marketing. Dave and his work have been featured on CNBC's "On the Money", ABC World News Tonight, the CBS Early Show, The New York Times, and countless blogs. This past year theKbuzz has expanded with new offices in Boston and Chicago, and new clients including Heineken, Neutrogena, Cumberland Farms, Uno Chicago Grill, Verizon, 1800Flowers.com and Stride Rite. Dave now manages the presence of over 150 brands on Facebook and other social media sites. 

Dave is proud of theKbuzz's 2008 and 2009 WOMMY Awards from the Word of Mouth Marketing Association (WOMMA) for excellence in Word of Mouth Marketing, but prouder of his two little girls at home -- Charlotte and Kate. 
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By Kathleen Gage

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[Note: Keynote speaker, business advisor and Internet marketing expert Kathleen Gage is today's Guest Blogger on Smart Networking. She'll be here all day, Wednesday, February 17th to respond to your comments and questions on her post. Join in the fun!]

If you've been around the Internet for any length of time, you have likely heard you can make money through Joint Venture partnerships and affiliate programs. You may already be doing so, but not at the level you know is possible.

Without a doubt, partnering with the right people increases your market reach, credibility and revenue stream. It's a great way to do business. Unfortunately, many people attempt to do so without really understanding how to gain the greatest benefit for all concerned.

There are numerous types of affiliate and joint venture partner arrangements and relationships. There are those where as an affiliate you simply search out products and services that you think your market wants or with very little interaction between the you and the affiliate. Conversely, you have those who seek out your products and services for their market, but have very little interaction with you.

There are affiliate programs where no one really knows who is behind the product, you just know you might be able to make money by selling it; whatever it may be. Usually a widget of some sort.

Then there is the type of relationship where you do know who you are dealing with and your reputation resides in the quality of products and services you bring to your market. This type of relationship is quite appealing to many entrepreneurs. You do business with the affiliate because you know them, like them and trust them.

For the purpose of this conversation, we will focus on the relationships where either you bring an expert's information to your market or they bring your expertise through products and services to their market.

One of the most important things you must do is determine how you can make the relationship a win/win/win. Win for you, win for your affiliate or JV and win for the end user - the customer.

In the context of this discussion, developing affiliate relationships takes more than simply posting something on your website or blog where people can click and immediately become and affiliate. Sure, you can occasionally find great affiliates this way, but to really optimize the potential there is much more that needs to be done.

Conversely, don't assume that simply because you think what you have to offer is the greatest thing since sliced bread affiliate marketers will too. Your job is to search out those affiliates who have a great market match for your product and/or service. This can take time, effort and money to position correctly.

StreetSmartsMarketing.pngHere are some simple guidelines you can follow that are sure to open many doors for you.

  1. Know what your market wants when you offer affiliate products.
  2. Understand the needs of the experts you approach when offering your product/services for them to take to their market.
  3. Do your homework when it comes to commission rates. A very simple way to do this is join forums where other affiliates hang out. Which forums you select depends on your industry. You can also do research at locations such as ClickBank. As one of the largest locations to find affiliate products to sell and to post your own products you want others to sell, you can easily determine what you need to offer and what to look for when you are selling for someone by spending time on ClickBank.
  4. Nurture the relationships with those who are your top performers. Truth be told, only a small percentage of those who become affiliates actually do much of anything to sell your products and services. Then there are those who will sell and sell and sell. Rather than trying to get the low performers to raise their own bar, do what you can to support your high performers. This could be in the way of higher than average commission rates (sometimes even 100% commission for some products), surprise bonuses, a phone call or thank you card that is delivered by other than email, and special acknowledgements.
  5. Find out your high performers preferred method of communication. If you know they are on Twitter a great deal, sending direct messages to them through Twitter is better than a standard email. If you know they like to talk on the phone, take the time to occasionally pick up the phone to call them. If they like Facebook, private message them this way. If they like public recognition, blog, tweet and post on their Facebook wall to give them praise. You will be amazed at how far this can take things.
  6. Make being your affiliate an easy process. Provide the tools they need to promote your products and services. In other words, give them blog postings, articles, tweets, samples to give to their market, etc. Develop a private affiliate page where they can access this information. This can make all the difference in the world.
  7. Be a good pay. Don't ever, ever, ever shortchange your affiliates. Pay them when and how you say you will pay. And pay with gratitude. It's amazing how someone will be thrilled to get affiliates but when it comes time to pay them, there is resistance to writing the check or sending their commission to their PayPal account. Energetically, you are shutting down the flow of future sales if you do this. Pay with extreme gratitude. 

The bottom line is treat your affiliates and joint venture partners how you want to be treated. With the right partnerships you can build an extremely viable revenue stream and business a lot faster than if you try to do it all on your own. In today's world of business collaboration is the way to go.

About the author
Kathleen Gage is an Internet marketing advisor who works with spiritually aware speakers, authors, coaches and consultants who are ready to turn their knowledge into money making products and services. Find out how you can learn from Kathleen on how to build a successful business using the Internet through her Street Smarts Marketing VIP Club.

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On Smart Networking Radio this week I interviewed Career Architect Cindy Yantis who had so much valuable insight to share about:

  • Thumbnail image for CindyYantis.pngWhy EVERYONE needs to have a strong personal brand -- whether you're an employee or entrepreneur
  • How focusing your personal brand around your core values lets you put your own unique stamp on what you do AND gives you a clearer vision and sense of purpose
  • How to take the right actions to support the goals of your brand
  • How to own the room at a networking event or interview
  • And much more!

You'll want to listen to EVERY minute of this content-packed interview.

You'll also hear about a great opportunity to work with Cindy on building your own magic brand. If you don't have all the business referrals or job leads that you can handle, then it's time to do something about it.

Check out Cindy's signature program Five Weeks to Building Your Personal Brand which starts next week. It's already VERY attractively priced for the amount of training you'll get, but listeners of Smart Networking Radio can take advantage of a generous $50 discount with a special promo code revealed on the show.

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Assessing Your "Referability" Factor

Do you need new customers or clients but can't seem to get enough of them? People generally want to make referrals when they can. It feels good to be able to connect those who can help with those who need that help. But, you need to make it as easy as possible for them to do so. We're all busy, faced with too much on our plate and not enough hours in the day, so the more painless you can make it, the greater your chances of getting the referrals you want.

Here are four key questions to ask yourself to test the strength of your "referability."

1) Are contacts able to reach you?
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Before LinkedIn, it was easy to lose touch with people as they moved around and changed companies. And despite the fact LinkedIn has over 50 million members, there are still a great number of professionals still not on it.

Last year a friend asked for a recommendation to a commercial banker in New York City for a real estate deal he was putting together. The only one I knew had worked at one bank but had subsequently moved to another. Although he did send out updated contact information, it never made it into my address book. When I couldn't find him on LinkedIn, I couldn't make the referral.

Being easily reachable is a necessary, but by no means sufficient, condition. Your business card in someone's desk drawer or a connection to them via social media is not enough. The next three questions are even more crucial.

2) Can they describe what you do?
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Is your elevator pitch clear? Do your contacts really understand what you do? Not what your title is, but what problems you can help solve? By leading with your title as opposed to your solution, you lose people because they have either no idea, or an inaccurate idea, of what it means. Instead, focus on relaying the benefits of what you do so nothing gets lost in the translation.

3) Do they know whom to tell?

Have you clearly described your target customer? This is where job titles may come in handy. Talk specifically about the kinds of people who are involved in the decision to hire you as well as the kinds of companies. Give examples of both job titles (e.g., "I usually work with the vp of marketing") and company names (e.g., "Consumer technology companies like Dell, Iomega, and HP)

4) Will they?
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Once they have all of this information, the big question is will they act on it when they see an opportunity? This comes down to two things. First is their belief in the quality of your work. Because your contacts put their reputations on the line when they make recommendations on your behalf, they have to know that you're the best person for the job. Second is the strength of your relationship. Have you developed enough rapport so they'd want to take the time to help you?

I've said in Smart Networking that you don't need a huge Rolodex if you have aresponsive one. In next week's post we'll talk about more about point #4 and how you can build closer bonds with people you meet right from the start of a relationship so when opportunities come along, they think of you first and make the referral.


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Picture 1.pngOn Tuesday, January 26th, I'll be kicking off Office Depot's 2010 Web Cafe Series with a special webinar on Maximizing Social Networking.

Launched in 2002 as part of the company's online Business Resource Center, Web Cafe is a series of FREE web-based seminars providing small business owners and other professionals with the opportunity to learn from industry experts on a variety of topics ranging from marketing and sales tools to finance and technology trends. See the schedule here.

At last count I heard that more than 6,000 people have registered for my webinar and there's still time to join in. 

Can't make it? All webinars are recorded and available in their archives

I have to give a special shout out to Nancy Michaels, the fabulous marketing maven from Grow Your Business Network who introduced me to Office Depot and will be leading the following week's webinar on 10 Marketing Ideas Under $100.


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Did you miss my interview with Wendy Weiss, the Queen of Cold Calling, when she stopped by the Smart Networking Inner Circle in December?

If you did, you won't want to miss THIS.

Wendy is a master at building relationships and making sales over the phone. I know what you're thinking...the phone?!? Haven't we moved everything online? Actually, no. 

Online may be the place that connections start, the place where people first hear of you, where their curiosity is aroused, and where they may start their research. But if you're going to do business together of any substance beyond a single transaction, you'll need to have a live conversation

Wendy has proven, practical strategies for EVERY step of the sales process, from identifying decision makers and leaving compelling voice mails, to the best way to use email and how to handle objections, all in a way that is authentic, effective, and not at all sales-y.

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This week, she released her brand new sales guide, The Sales Winner's Handbook: Essential Scripts and Strategies to Skyrocket Sales Performance, filled with tools and techniques to help you:

  • Qualify prospects
  • Gather the right information
  • Gain agreement
  • Justify your price
  • Close the sale
I took a look at an advance copy last week, and I was blown away by the depth and detail of information! 

If selling doesn't come naturally for you, then studying the real-life scripts and seeing examples of questions to ask your prospects and what to say to common objections can help you develop a strong feel for the process and gain much more confidence.

Plus, you'll learn about Wendy's top resources to help you increase your sales productivity, most of which she shared on our Inner Circle call and are invaluable in and of themselves.

I can't recommend it any more highly! Click here to learn more about The Sales Winner's Handbook by Wendy Weiss and get your copy today.



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* * * UPDATE 1/6/10: The call is now FREE to attend LIVE! Register below... * * *


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Do you feel your company is doing GREAT things but no one knows about them?

You can spend your whole day chasing after the media trying to get someone to write about your story, your product, your event or your book, but often a more effective way to generate more sales and get a larger response is to increase your visibility through online press releases.


Online press releases are a great, low-cost way to help you get noticed in search engines where the majority of people start looking for information. Plus, they can contain links, images and video that can help you get more of your message across. However, you have to be savvy about what you put in your press release, how to optimize it and where to distribute it.


Join me in the Smart Networking Inner Circle on Monday, January 11th at 4pm Eastern, when I'll be interviewing online marketing and PR expert Janet Thaeler, author of the new book I Need a Killer Press Release, Now What???  

We'll talk about how to:
  • Identify what's newsworthy and establish yourself as an expert to bring both news coverage and visitors to your website
  • Optimize your press releases for higher rankings on search engines 
  • Utilize social media in your online PR campaign
  • Leverage online distribution channels to reach media, bloggers, search engines and potential customers
  • And much more!

Want to join us on the LIVE call for FREE? Register below to have all the details instantly emailed to you:

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Want access to the replay and transcript TOO? They're available exclusively to members of my Smart Networking Inner Circle program.

a) If you're ALREADY a member, there's no need to do anything else. Call-in details have been emailed to you and are also available on our members-only online forum.

b) If you're NOT YET a member, you can enjoy your first month in the Inner Circle for only $9.95 (new members only, please). Click on the link below to join and call-in details will be sent to you instantly: 


Click here to read more about all the BENEFITS of Inner Circle membership.


About Janet

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Janet Thaeler -- also known as @Newspapergrl -- is a web marketer with expertise in online PR. She is author of the new book, I Need a Killer Press Release, Now What??? and the companion training DVD: Killer Press Releases. She's an accomplished freelance writer both on and offline, as a well as a professional blogger who's written for sites such as Marketing Pligrim, Small Business Trends, Amercian Express OPEN Forum® and her own blog, NewspaperGirl. Janet has written countless online press releases and has coached businesses and groups about online marketing including: SEO press releases, business blogging and social media strategies. To learn more about Janet, visit www.OnlinePRBook.com.


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** This concludes our series on how to build natural and authentic relationships in every day life. **


Step 3: Convert

All things being equal, we prefer to do business with those we know, like and trust. And all things not being equal, many of us would still prefer to do business with those we know, like and trust. I heard this said at a panel discussion recently and I couldn't agree more.

The question is: How can we allow that know, like and trust to happen effortlessly and automatically so that networking doesn't seem forced, fake, or time-consuming?3909431214_ee10e5c2cc

Over the past few weeks, we've explored how we can tap into the natural ability we each have to build relationships organically, letting nature take its course without injecting anything artificial into the process to force them to blossom more quickly.

And we've seen in this series that the more we get it right up front--with who we connect with and how we connect with them--the easier it is to converse, and ultimately convert that connection to a true relationship. Those who realize this, for example, understand why you wouldn't send a Facebook friend request or a LinkedIn invitation without crafting a personalized note, any more than you would phone someone you've never met and start chatting away without introducing yourself or mentioning a reason for calling.

This week we'll wrap up the series with a focus on the third step of the organic relationship building process: conversion.

Conversion is about evolving from simply being known to someone, to ultimately being trusted by them. Trusted enough to buy from you, trusted enough to tell their friends and colleagues about you, trusted enough to offer their help to you when you ask for it.

Conversion

3434414425_bc814b8a35But there are different categories of conversion:

Supporter: Where there's a natural chemistry and mutual respect. Anyone who likes you will usually be willing to help you out with a favor or spend time with you to give advice and feedback.

Partner: Where there's a natural synergy between your respective goals. These are folks who can help you expand your business by collaborating with you to develop new markets, products and services. They help not just to feel good, but also because there are direct and tangible benefits to them for doing so.

Customer: Where there's a natural need someone has that your product or service can fill. For example, corporate training managers, event planners and others who hire speakers for their organizations would be potential customers for me.

Endorser: Where there's been an actual experience of working with you. These folks can give a whole-hearted recommendation based on their hands-on knowledge. They can help answer questions the prospect may have, thereby serving as your mini-sales force.

The reason some people struggle with networking is that they focus on meeting only those who fit into the Customer category. Or worse, trying to push everyone they meet into the Customer category even when it doesn't make sense.

Realistically, only a small percentage of folks you'll come across will ever buy from you. But that doesn't mean they can't play a crucial role in your business success as a supporter or partner.

2172690132_690dcf9d11In fact, when you have supporters, partners and endorsers, winning over customers becomes a lot easier because other people are doing the selling for you.

So the key to successfully converting initial connections into productive relationships is to focus your conversations on winning people over as supporters first. Build your know, like and trust factor by finding out what's important to them, what they're pursuing, and how you can help.

When you work on gaining someone's support rather than to trying to leapfrog over into the sale, not only will you put less pressure on yourself with networking, but you'll also put less pressure on them. And in that natural, relaxed state will the most robust, productive and profitable relationships take root and flourish.

Read original post in Personal Branding Blog.


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In today's difficult economy it has become harder and harder to generate qualified leads from the traditional sources: marketing, referrals and networking. 

More and more sales professionals are now looking to cold calling to fill the gap between the number of new business appointments they are able to generate from traditional methods and the number of new business appointments they actually need to meet their sales goals.

So while cold calling has become more important than ever before, many sales professionals still struggle with it. Cold calling in the 21st century is not the 'numbers game' of the past. Cold calling today is direct, targeted and strategic. In today's business environment, it is imperative to understand the rules, what has changed, what works today and what will simply waste your time.

Join me in the Smart Networking Inner Circle on Thursday, December 10th at 1pm Eastern, when I'll be interviewing Wendy Weiss, The Queen of Cold Calling, on the topic of Cold Calling in the 21st Century: The New Rules. She will reveal the formula you need to successfully reach decision-makers directly, get your foot in the door and gain new customers. 

You will learn how to:

  • Find the prospects who are most likely to buy
  • Separate yourself from the pack and stand out from the crowd
  • Guarantee that your prospects will be receptive
  • Build rapport and respect with your prospects
  • Find your prospects' hot buttons
  • Make your message resonate with your prospects so that they want to hear more
  • Win your prospects' business
  • And much, much more!
This teleseminar is FREE for members of my Smart Networking Inner Circle group. Members also have access to the recording as well as the transcript.

Not a member yet? Learn how to get the first month for only $9.95 (new members only, please) and get access to monthly calls with top experts, monthly Q&A calls, recordings and transcripts of the calls, one-on-one laser coaching opportunities and other fabulous members-only benefits.

About Wendy Weiss

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Wendy Weiss, The Queen of Cold Calling, is an author, speaker, sales trainer, and sales coach. She is recognized as one of the leading authorities on lead generation, cold calling and new business development, and she helps clients speed up their sales cycle, reach more prospects directly and generate more sales revenue. Her clients include Avon Products, ADP, Sprint and thousands of entrepreneurs throughout the country.

Ms. Weiss has been featured in The New York Times, BusinessWeek, Entrepreneur Magazine, Selling Power, Sales & Marketing Management and various other business and sales publications. She is the author of the book, Cold Calling for Women and the recently released, 101 Cold Calling Tips for Building New Customers in a Down Economy. She is also a featured author in two recently released books, Masters of Sales and Top Dog Sales Secrets.


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As entrepreneurs we value our independence and love having the freedom to do whatever we want. But with that independence often comes overwhelming choice, loss of focus, analysis paralysis, and lack of accountability, all of which can be DEADLY to your bottom line.

If you're ready to put the challenges of 2009 behind you and focus on making 2010 your breakthrough year, then join me on a special teleseminar next Thursday, December 3rd at 8pm Eastern.

Enter your name and a valid email address, then click "Send Me the Details" to have all the teleseminar information, and access to the mp3 recording after the call, instantly emailed to you.

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This call is for:

  • Solopreneurs and service-based professionals tired of competing on price and even more tired of working dollars for hours. How can you stand apart from the competition and leverage your time to make more money doing what you love?
  • Small business owners whose profits have plummeted. How can you ramp back up to pre-recession levels as quickly as possible?
  • Corporate refugees ready to go out on their own. How can you replace your salary, take control of your future and never have to work for anyone else again?
  • Entrepreneurs with a great idea but struggling to make it come to life. How can you pull the pieces together and shortcut your path to profits?

I'll be revealing solutions to these common obstacles gleaned from 17+ years as a business strategy consultant. I'll also be sharing details about my brand new Platinum Circle coaching program to align Relationships + Revenue Model to help you monetize your expertise more effectively and bring more dollars into your business. Space on the call is limited so sign up today!



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About this Archive

This page is a archive of recent entries in the Building Your Business category.

Blog Networking is the previous category.

Career Advancement is the next category.

Find recent content on the main index or look in the archives to find all content.